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In the description it said there was a matching shoulder strap included but I didn’t receive this. I called to ask for one to be sent out and was told you’d stopped supplying the strap - disappointing when description clearly said it part of product ordered. Otherwise a lovely bag.
My dear children told me they are about to marry within 11 weeks of each other. I bought the bag to match the teardrop fascinator, which incidentally is so comfortable, as my daughter says it brings the whole outfit together with matching items. Weddings are in different countries but still two outfits but hat and bag go well with both.
the original products selected we're not available. A wonderful woman called Michelle got in touch to inform me and see if there were other products that's might suit. I was struggling to find a replacement and Michelle leapt into action. Asking for pics of the outfit, finding and sending pictures of several other potential options to help. She found the best choice, option and got it out to me to make my day/ outfit and year! Well done! Will always recommend you to any fascinator shopper I find forever more ☺️
I feel so relieved I have finally found a fascinator that is comfortable, perfect size and lovely colour that matches my outfit. Would definitely order from here again. arrived promptly and easy return of the item I didn’t keep.
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